FAQ
1. What is a Home Watch service?
Home Watch is a routine, in-person inspection of your property to ensure it remains secure, maintained, and problem-free while you are away.
2. Are you insured and certified?
Yes — we are a fully insured and professional Home Watch and Property Management service provider for absentee and seasonal homeowners.
3. How often do Home Watch visits occur?
Visits can be scheduled weekly, biweekly, or monthly, depending on your preference and property needs.
4. Do you offer storm or hurricane preparation services?
Absolutely. We provide pre-storm preparation, post-storm inspections, photo/video documentation, and emergency vendor coordination during hurricane season.
5. What is included in the pre-arrival and departure services?
This includes cleaning, grocery stocking, fresh linens, thermostat adjustments, security checks, and ensuring your home is fully ready when you arrive — and securely closed when you leave.
6. Do you coordinate with vendors such as cleaners, landscapers, and repair technicians?
Yes. We work exclusively with vetted and insured vendors for housekeeping, landscaping, pool service, pest control, repairs, and licensed trades.
7. How do you handle emergency visits?
If an alarm goes off or an urgent issue arises, we provide same-day emergency inspections and send you detailed reports with photos.
8. Do you manage large estates or multi-unit properties?
Yes. We offer expanded estate management services including annual maintenance planning, budgeting, vendor oversight, and monthly condition summaries.
9. What are Keyholder Services?
Keyholder services include securely storing your keys and providing monitored access to vendors, guests, cleaners, or emergency personnel as needed.
10. What lifestyle concierge services do you offer?
We offer optional lifestyle services such as private chef or catering bookings, transportation, grocery delivery, event setup, personal shopping, and luxury vendor recommendations.
Peace of Mind Starts With One Visit.
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